Privacy Policy

At TricycleBlend, we take our customers' privacy seriously and we will only collect and use your personal information as outlined below:

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit our website and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log in with your username and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at info@tricycleblend.com.
Alternatively you may call us on +852 9248 0257.

Our Privacy Statement fully complies with the laws and regulations and represents the industry’s best practice.

Collection of Personal Information
TricycleBlend does not sell, share or trade customers personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group for internal use only.

When you create a TricycleBlend account, the personal information we collect may include your:

　　- Name
　　- Delivery Address
　　- Email Address
　　- Telephone Number
　　- Mobile Number
　　- Date of Birth
　　- Gender

The personal information we collect from you will be used in some or all of the following ways:

　　- To deliver the products you have purchased from TricycleBlend
　　- To update you on the delivery of the product and for customer support purposes
　　- To provide you with relevant product information
　　- To process your orders and to provide you with the services and information offered through our website and which you request
　　- Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on our website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Payments that you make through our website will be protected and processed through secure means.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account. There you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Updating Your Personal Information
You can update your personal information anytime by accessing your account on our website.

Security of Your Personal Information
We ensure that all information collected will be safely and securely stored. We protect your personal information by:
　　- Restricting access to personal information
　　- Maintaining technology products to prevent unauthorised computer access
　　- Securely destroying your personal information when it's no longer needed for our record retention purposes

We use the industry standard 256-bit SSL (secure sockets layer) encryption technology when processing your financial details.