Delivery and Shipping
Hong Kong
Delivery within Hong Kong is free of charge if the parcel is picked up at the designated pick-up locations of SF Express. Orders will be delivered within 1-3 business days.We are not liable for lost packages due to reasons such as the wrong or invalid address. To minimize the risk of misdelivery, return addresses are listed on each parcel.
We only use SF Express to send parcels within Hong Kong
1) If you do not want to pay extra fees, we recommend that you pick up your parcel at designated SF Express pick-up locations:
- S.F. Express Service Centers Locations
- S.F. Stores Locations
- EF Locker Locations
- S.F. Service Points (7-Eleven Convenience Stores / Circle K Convenience Stores / Shell Stations / Small-sized Chain Stores & Individual Stores / China Resources Vanguard)
2) SF Express Track & Trace
3) SF Express Rates & Transit Time
Macau
Delivery within Macau is free of charge if the parcel is picked up at the designated pick-up locations of SF Express. Orders will be delivered within 1-3 business days.We are not liable for lost packages due to reasons such as the wrong or invalid address. To minimize the risk of misdelivery, return addresses are listed on each parcel.
We only use SF Express to send parcels within Macau
1) If you do not want to pay extra fees, we recommend that you pick up your parcel at designated SF Express pick-up locations:
- Service Centers Locations
- S.F. Service Points ( 7-Eleven Convenience Stores)
- S.F. Service Points (Circle K Convenience Stores)
3) SF Express Rates & Transit Time
Chinese Mainland
Delivery within Chinese Mainland. Orders will be delivered within 3-7 business days. We are not liable for lost packages due to reasons such as the wrong or invalid address. To minimize the risk of misdelivery, return addresses are listed on each parcel.
We only use SF Express to send parcels within Chinese Mainland
1) SF Express Service Contact Centre
2) SF Express Track & Trace
3) SF Express Rates & Transit Time
Overseas
Delivery within Overseas. Orders will be delivered within 3 -14 business days. We are not liable for lost packages due to reasons such as the wrong or invalid address. To minimize the risk of misdelivery, return addresses are listed on each parcel.
We only use HK Post or SF Express to send parcels to Overseas